Effective Date: Jun 10th, 2025
At Hello Nails LLC, we value the privacy of our users and are committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, share, and protect personal information provided through our website (www.hellonailspr.com). By using our website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use our site.
1. INFORMATION WE COLLECT
We may collect the following types of personal information:
User-provided data: Name, phone number, and email address when users fill out forms on our website.
Browsing data: Information automatically collected through cookies and analytics tools such as Google Analytics, Meta Pixel (Facebook/Instagram), and Google Ads. This includes:
- IP address
- Browser and device type
- Pages visited and time spent
- Website activity
2. HOW WE USE THE INFORMATION
We use the information collected for the following purposes:
- To process requests or inquiries submitted through our website
- To send marketing communications, promotions, and updates, where the user has provided consent
- To improve our website, services, and user experience through data analysis
- To personalize advertising and content shown to users
3. INFORMATION SHARING
Our Privacy Policy ensures the following:
- No personal information, including phone numbers, will be shared with third parties, affiliates, or other external entities
- Personal information collected will never be shared or sold under any circumstances
- Information will only be used for the purposes outlined in this policy
4. CONSENT TO MARKETING COMMUNICATIONS
By checking the appropriate box on our website, you agree to receive communications from Hello Nails LLC via text messages, phone calls (live, automated, or pre-recorded), or emails.
Conditions:
- Communications may include information about products, services, promotions, and updates
- Carrier fees may apply for received text messages or calls
- Voluntary consent: You are not required to accept these conditions as a prerequisite to purchasing goods or services
Withdrawal of Consent:
- You may revoke your consent by replying with the word STOP to any received message
- For SMS campaigns, send the word HELP for assistance
5. COOKIES & SIMILAR TECHNOLOGIES
Our website uses cookies to:
- Remember user preferences
- Analyze website traffic and measure the performance of our advertising campaigns
- Deliver personalized content and ads
- Users can manage or disable cookies through their browser settings. However, disabling cookies may result in some website features not functioning properly.
6. USER CHOICES AND RIGHTS
You have the right to:
Access and update your information: You may request a copy of your personal data or request updates
Opt-out of marketing communications: You may unsubscribe from our marketing messages at any time by following the instructions provided in our emails or texts
Request deletion of your data: You may request the deletion of your personal information by emailing us at hellonailspr@gmail.com
7. INFORMATION SECURITY
We take reasonable measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, so we cannot guarantee absolute security.
8. DATA RETENTION
We retain personal information indefinitely unless the user requests its deletion.
9. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and the effective date will be updated accordingly.
10. CONTACT
If you have questions, comments, or concerns about this Privacy Policy, you may contact us at:
Email: hellonailspr@gmail.com
Phone: (787) 492-0560
Address: 1706 Calle Loíza, San Juan, PR, 00912
By using www.hellonailspr.com, you agree to this Privacy Policy.
Effective Date: Jun 10th, 2025
Welcome to Hello Nails. These Terms and Conditions establish the rules and regulations for using our website (www.hellonailspr.com) and the services provided by Hello Nails LLC. By accessing this website, you agree to these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website.
1. COMPANY INFORMATION
Company Name: Hello Nails LLC
Website: www.hellonailspr.com
Email: hellonailspr@gmail.com
Phone: (787) 492-0560
Jurisdiction: Puerto Rico
2. USE OF THE WEBSITE
Eligibility: There is no minimum age required to use this website.
Prohibited Activities: Users agree not to engage in any illegal activities, misuse of the site, or any activity that could impair its functionality.
3. COMMUNICATIONS AND CONSENT
By checking the appropriate box, the user agrees to receive communications from Hello Nails via text messages, phone calls (live, automated, or pre-recorded), or emails to the number or address provided.
Conditions:
- Communications may include information about products, services, promotions, and updates.
- Carrier Fees: The user understands their telecom provider may charge for received texts or calls.
- Voluntary Consent: The user is not required to agree to these terms as a condition for purchasing goods or services.
Withdrawal of Consent:
- Consent may be revoked by replying with the word STOP to any received message.
- For SMS campaigns, send the word HELP to receive assistance.
4. LINK TO PRIVACY POLICY
This website includes a visible link to our Privacy Policy on all pages. The Privacy Policy clearly states that:
No personal information, including phone numbers, is shared with third parties, affiliates, or any external entities.
Personal information collected will never be shared or sold under any circumstances.
5. PRIVACY AND DATA COLLECTION
Data Collected: We collect names, phone numbers, and emails when users fill out forms on our website.
Cookies: Our website uses cookies, including Google Analytics, Meta Pixel (Facebook/Instagram), and Google Ads to enhance user experience and for marketing purposes.
Data Retention: User data is retained indefinitely unless deletion is requested.
Opt-Out Options: Users may opt out of data collection or targeted marketing by following the provided mechanisms.
You consent to receive phone calls and SMS messages from Hello Nails related to estimates, appointment updates, and/or marketing purposes. Reply STOP to cancel, and no further messages will be sent.
For more details, please review our Privacy Policy.
6. PAYMENTS AND TRANSACTIONS
Third-Party Services: Online orders and payments are managed through a third-party provider. We accept credit cards as a payment method.
Order Fulfillment: Order-related policies and procedures are handled by the third-party provider.
7. INTELLECTUAL PROPERTY
All content, including text, graphics, logos, and trademarks on www.hellonailspr.com, is the exclusive property of Hello Nails LLC. Use, reproduction, or distribution of our intellectual property is prohibited without prior written consent.
8. LIMITATION OF LIABILITY
Hello Nails LLC is not liable for:
- Website interruptions or technical errors
- Issues arising from third-party services (e.g., online ordering platforms)
- Losses or damages from the use of this website or reliance on its content
9. CHANGES TO TERMS AND CONDITIONS
We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
10. CUSTOMER SUPPORT
For questions or concerns, users may contact us via email at asistenciaalcliente@hellonails.com.
11. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by the laws of Puerto Rico and the United States. Any dispute arising under these terms shall be resolved under the jurisdiction of Puerto Rico or the United States.
By using www.hellonailspr.com, you agree to these Terms and Conditions.
By checking this box, I agree to receive text messages from Hello Nails at the number I provided regarding products, services, promotions, and marketing purposes, through live, automated, or pre-recorded phone calls, text messages, or emails. I understand that my phone carrier may apply charges for these communications, and that I am not required to provide this consent as a condition of purchasing any goods or services. I may revoke my consent at any time by replying STOP to any text message received. The Privacy Policy and Terms and Conditions apply. For SMS campaigns: Text STOP to cancel or HELP for assistance. Message and data rates may apply. You consent to receive phone calls and SMS messages from Hello Nails related to estimates, appointment updates, promotions, and/or marketing. Reply STOP to opt out of future messages.
